Cancellation & Refund Policy

Last updated 7 October 2026

Free trial

The free trial needs no card or payment and ends on its own. Nothing is ever charged automatically.

Prepaid plans

Plans are one-time prepaid payments with no auto-renewal, so there is nothing to cancel: your Brand Studio stays active until the end of the term you paid for. If you reduce your plan mid-term, the difference for the remaining months is added to your wallet as credit for future payments.

Refunds

Because content quotas become available immediately, payments for the current month are generally non-refundable. If you were charged in error or couldn't use the Service due to a fault on our side, write to admin@smartlybranded.com within 7 days of the charge and we'll make it right, approved refunds reach your original payment method within 5–7 working days.

Top-ups

One-time top-ups are refundable within 7 days if none of the added quota has been used.

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